Data Security

Sona101 Privacy Policy – Your Data Is Completely Safe With Us

Everything is clearly laid out here – how carefully your data is handled at sona101, how it is used, and what rights you have.

Last Updated: 1 January 2026
SSL Encrypted
Never Sold to Third Parties
Our Commitment

How sona101 Protects Your Privacy

Six core principles that keep your information protected at all times

End-to-End Encryption

All your personal information and transactions are secured with 256-bit SSL encryption. From your password to your payment details, everything is stored in an encrypted state.

Not Sold to Third Parties

Sona101 never sells your information to advertisers, data brokers, or any third parties. Your data is used solely for the purpose of providing our services.

You're Always in Control

You can request to view, correct, or delete your personal information at any time. Full control over your account always remains with you.

Secure Server Infrastructure

Our servers are hosted in internationally certified data centres. Regular security audits, firewalls, and anti-DDoS protection keep your data safe.

Marketing Opt-Out

You can opt out of promotional emails or notifications at any time. We never send marketing messages to anyone who has withdrawn their consent.

Transparent Cookie Policy

We are fully transparent about which cookies we use and why. You also have easy access to the option of disabling non-essential cookies.

This Privacy Policy ("Policy") applies to all services, websites, and mobile applications on the sona101 platform. By using sona101, you are deemed to have agreed to this Policy. We take your privacy extremely seriously and follow international standards to protect your data.

1

What Information We Collect

We collect various types of information when you register and use services on sona101. This information is used solely to provide you with the best possible experience. Below is a detailed breakdown of what is collected:

Personal Identity Information:

  • Full name, date of birth, and gender.
  • Email address and mobile number.
  • Current address (city, district, country).
  • Documents submitted for identity verification (KYC) – National ID, passport.

Financial Information:

  • Payment method details (bKash, Nagad number).
  • Deposit and withdrawal history.
  • Transaction date and amount.

Usage Information:

  • Which games you played, when, and for how long.
  • Betting patterns and preferences.
  • Login time and location on the platform.
Good to Know

We never store your full bank account details or card numbers. All transactions with the payment gateway are carried out over encrypted connections.

2

How We Collect Information

We collect information in several ways, and it is our responsibility to keep you informed about each method.

  • Directly from you: Through registration forms, profile updates, KYC document submissions, and support tickets.
  • Automatically: Cookies, log files, and browser data are collected while you use the platform.
  • For payment processing: Necessary information from the payment gateway at the time of completing a transaction.
  • Third-Party Verification: Through trusted verification agencies to confirm your identity.
3

How Your Information Is Used

Sona101 collects your information for one purpose only – to provide you with the best, safest, and most personalised experience. Below is a detailed breakdown of how your information is used:

  • Account Management: To create, verify, and secure your account.
  • Service Provision: To smoothly operate gaming, betting, and payment services.
  • Contact: To send important updates, transaction confirmations, and support communications.
  • Personalisation: To suggest offers and games tailored to your preferences.
  • Security: To detect fraud and keep your account secure.
  • Legal Obligations: To meet regulatory requirements.
  • Improvement: To improve the quality of our platform and services.
Important

Your data is never sold for advertising purposes. We only analyse anonymised usage data to improve sona101's own services.

4

Sharing Information with Third Parties

Sona101 does not generally share your personal information with third parties. However, in certain limited circumstances, sharing such information may be necessary.

Which Party Why Information Is Shared Type
Payment Gateway To process transactions Required
KYC Verification Agency To verify your identity Required
Law Enforcement Agencies To comply with legal requirements Legal Obligations
Technology Partners To operate the platform Limited

All third-party partners are contractually bound to uphold our privacy standards. They may not use your information beyond the stated purpose.

5

Cookies & Tracking Technologies

Sona101 uses cookies and similar technologies to enhance your browsing experience. Cookies are small text files stored on your device.

We primarily use three types of cookies:

  • Essential Cookies: These cookies are essential for the platform to function correctly. Maintaining login sessions and security verification are not possible without them.
  • Performance Cookies: To monitor how well the platform is performing. This information is completely anonymous.
  • Preference Cookies: To remember your language, theme, and other preferences. These can be turned off.

You can manage cookies through your browser settings. However, disabling essential cookies may cause some sona101 features to not function properly.

6

Data Retention Period & Security Measures

Sona101 maintains multiple layers of security to keep your data safe. Our security practices are regularly reviewed against international standards.

  • Encryption: All data transmissions are encrypted using TLS 1.3.
  • Access Control: Only authorised personnel can access specific data.
  • Regular Audits: Independent security experts regularly audit our systems.
  • Data Backup: Regular backups are stored in a secure location.

How Long We Retain Your Data:

  • All data is retained for as long as your account remains active.
  • Up to 5 years after account closure, as required by law.
  • Transaction records are retained in accordance with financial regulatory requirements.
Security Tips

Use a strong password to protect your account and never share it with anyone. Enabling Two-Factor Authentication (2FA) adds an extra layer of security to your account.

7

Your Rights

Every member registered at sona101 has the following rights over their personal information. To exercise these rights, please contact our support team.

Right to Access Your Information

You can request to see what information we hold about you at any time.

Right to Rectification

You may request corrections to any inaccurate or incomplete information.

Right to Erasure

You may request that your information be deleted under certain conditions.

Data Portability

You can request an export of your data in a standard format.

Right to Object

You may object to the use of your information for specific purposes.

Right to Restrict Processing

In certain circumstances, you may request that we temporarily suspend the processing of your data.

We generally respond to requests to exercise these rights within 30 days. For complex or multiple requests, this period may extend up to 60 days.

8

Children's & Minors' Privacy

Sona101 is strictly an adults-only platform. No one under the age of 18 is permitted to use sona101, and we do not knowingly collect information from any such individual.

If we become aware that we have inadvertently collected information from a minor, that information will be deleted immediately and the associated account will be closed.

A Note for Parents

If you suspect your child is using sona101 without authorisation, please contact our support team immediately. We will act promptly.

9

Changes to the Privacy Policy

Sona101 may update this Privacy Policy from time to time. If any significant changes are made, we will notify you through the following methods:

  • Notifications will be sent to your registered email address.
  • A notification of changes will be displayed when you log in to the platform.
  • The date of the most recent update will be displayed at the top of this page.

Any updated policy will take effect 14 days after publication. You may review the changes during this period. Continued use of the platform after the changes take effect will be considered your acceptance of the new policy.

10

Contact & Complaints

If you have any questions, concerns, or complaints about this Privacy Policy, please don't hesitate to get in touch. We're always ready to respond in Bangla.

  • Email: privacy@sona101-baji.com
  • Support Email: support@sona101-baji.com
  • Response Time: Usually within 24–48 hours
We'd Love to Hear from You

Any privacy concerns you have matter to us. We read every message carefully and do our best to resolve it as quickly as possible.

This Privacy Policy was last updated on 1 January 2026.

Play in a Secure Environment

Your data is secure – enjoy sona101 with complete peace of mind

Having read our Privacy Policy, you can see just how carefully sona101 handles your data. Register now and start Bangladesh's safest betting experience.

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